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One-fifth of global banks think AI will boost customer experience

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Artificial intelligence (AI) is becoming a key part of the new technology mix in banks, according to a study by the Economist Intelligence Unit (EIU) for banking platform provider Temenos. You forgot to provide an Email Address. This email address doesn't appear to be valid. This email address is already registered. You have exceeded the maximum character limit.


Artificial intelligence is key to defeating future hackers

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In the heat of battle, it's hard to separate the signal from the noise--a phenomenon that's known as the "fog of war." This is what's happening in field of cybersecurity now. Amid all the noise of the presidential election, the actual and the rumored hacking, a vital signal is being missed: the fact that there is a dramatic shift in cyber attacks. As a veteran of the cybersecurity market, I've worked with a lot of young and mature companies to help shape their security plans into battle-ready solutions. And it has been a busy few decades--because ever since the dawn of e-commerce, companies have been playing catch-up with ever more sophisticated, malicious and insatiable adversaries.


Machine Intelligence Revolutionizing Marketing 7wData

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The past decade has witnessed tremendous influx of technology across all aspects of business operations. Organizations are increasingly turning to automation, artificial intelligence and robotics to bring about a transformation in their revenue generation capability, reduction in costs and increase in efficiency. Indian banking leaders like ICICI and HDFC have piloted using humanoids/robots to bring about operational efficiency by intelligently automating many of the backend processes and customer facing areas. On a similar note, global banks like Mizuho and Sberbank use virtual assistants to enhance customer experience. Technological advances are increasingly being viewed as game changers in the ever evolving business landscape.


Machine Intelligence Revolutionizing Marketing

#artificialintelligence

The past decade has witnessed tremendous influx of technology across all aspects of business operations. Organizations are increasingly turning to automation, artificial intelligence and robotics to bring about a transformation in their revenue generation capability, reduction in costs and increase in efficiency. Indian banking leaders like ICICI and HDFC have piloted using humanoids/robots to bring about operational efficiency by intelligently automating many of the backend processes and customer facing areas. On a similar note, global banks like Mizuho and Sberbank use virtual assistants to enhance customer experience. Technological advances are increasingly being viewed as game changers in the ever evolving business landscape.


2017 will see intelligent highways, a global bank, and more

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It's hard to believe this is my 10th annual predictions piece for VentureBeat. VentureBeat founder Matt Marshall asked me write my first prediction piece in 2007 for the year 2008. The tech landscape has changed a lot since then. In 2008, Microsoft offered $44.6 billion for Yahoo, and now Verizon could acquire Yahoo for $4.8 billlion. Cloud computing made its mark in 2008, back when no one could have imagined Amazon would be leading the space.


AI's Disruption of Banking Is Inevitable For Better or Worse

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It is surprising how much ink is spilled on theories that banking is about to be wiped out by a tsunami called fintech, resulting in the alleged mass closure of banks and unemployment of financial services professionals. Last time I was in New York, Wall Street was intact and thriving and specialized financial crime lawyers like myself were busier than ever. First, the law stands in the way of fintech displacing even one dollar of financial services. A fintech company is not a Brooklyn pizza stand – it cannot survive without being connected to the financial system, which requires a banking partner and a banking relationship. In other words, fintech cannot disrupt anything unless the banks and lawyers (as regulators) let them.